Our service delivery is an intensive hands-on experience that produces long-term results; what we deliver is not a magic pill. Our methodology requires commitment, hard work, and a willingness to change. Our team will spend a limited number of days per month on-site, over an extended period of time, to allow for a smooth transfer of knowledge to the various members of the organization. At the end of each visit the member will receive a set of tasks and initiatives to accomplish prior to our next visit. What happens between visits and the percentage of tasks completed will define the success of the project. At each return visit the tasks will be reviewed for completion prior to the addition of new initiatives. The manner in which we deliver our services is what has made our projects highly successful. We take ownership of these projects and demand that the management team does the same. We push the team to new limits as we strive to reduce scope creep and inefficiencies by holding everyone accountable for task completion each and every visit!
Our follow up program is developed based on the needs of each retail owner. Once the initial project plan is completed our team and the management team will decide on any future course of action. Thereafter, a new project plan will be created based on the new set of deliverables.
All programs require reinforcement as sales people, managers, and other staff members often sink back into the old, unproductive habits necessitating follow-up services.
