RCG consultants conduct a process improvement workshop with owners and key management personnel to examine inefficiencies in the current process within the organization. Various areas of the business are examined such as: receiving, sales processes, claims, install/delivery, accounts payable, accounts receivable, and job costing. Once deficiencies are identified, a plan is put in place to correct the process and create a more efficient and effective system. Process flow charts are created and a town hall meeting is held with the entire staff to explain new processes and reporting structures.
