Let’s face it, half of us are average or below average performers. The key is knowing what it takes to be a top performer and the practices used to compete at that level. But first you must define “average”, then “top performers”, and determine what the top performers are doing that is distinctive. Once the data is collected there must be a vehicle for communicating the information on hard hitting and sustainable strategies amongst owners/franchisees to changes can be made at the store level.
Romano Consulting Group (RCG) has created a state of the art benchmarking tool named the Member Performance Report (MPR). This tool, which is customizable to any cooperative or franchise of differing industries, compares the performance of members in several areas. This report is not the same old boring income statement and balance sheet comparison, it is all encompassing. It dissects performance related to financial, operational, sales, and human capital performance. From this report we can give members the data related to such practices as the best hours to be open, the most effective way to compensate your sales associates, the optimal employee efficiency ratios, and what margin should be earned at the category level.
MPR Participation Benefits
Quarterly comparison data for each individual member/franchisee as they compare to the average, top performers, by geographic region, size, business classification, and volume.
Simple data entry through a secure website done quarterly.
Easy to read format with tables, charts, and graphs.
Quarterly summaries with highlights of the data.
Facilitation by a third party for members that are sensitive to the submittal of data.
Individual reports are generated at the store level and not viewed by anyone other than the member/franchisee.
Consolidated reports presented at the corporate level.
No more guessing, we have the hard data and will dissect it together to grow your business!
For more information contact Steven Jaime at steven@romanocg.com
